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Cancellations after placing an order are not accepted.
Returns or exchanges are accepted only in the case of initial defects caused during manufacturing.
MOZAMBIQUE provides a 5-year warranty for products purchased directly through our website or from authorized sales partners. This warranty covers manufacturing defects and parts failures under normal use.
Shipping Carrier: FedEx
Shipping fees can be confirmed at checkout.
Customs duties and import taxes are not included in the product price. They are to be paid by the customer to the carrier upon delivery.
Pre-order items will be shipped according to the delivery schedule provided. For items in stock, we will ship within 2 business days.
Seller MOZAMBIQUE Inc.
Representative Soichiro Takahashi
Address 5-18-18 Sendagaya, Shibuya-ku, Tokyo 151-0051, Japan
Phone Number As we operate with a small team, our phone number is not publicly listed in order to prevent sales calls. We will disclose it without delay upon request via our "Contact Email Address" or "Contact Form."
Email Address info@mozambique.co.jp
Sale Price The price listed on each product page
Shipping Fees Please refer to the Shipping page
Additional Charges (other than product price) Consumption Tax: 10% of the product price (for shipments within Japan) Shipping fees
Delivery Time For prepayment, products will be shipped within 2 business days after payment is confirmed.
Payment Methods and Timing Bank transfer, credit card. For bank transfers, if payment cannot be confirmed within 2 business days, the order will be cancelled.
Returns and Refunds We do not accept returns or cancellations due to customer convenience. For details, please refer to our Return and Refund Policy.