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Cancellations after placing an order are not accepted.
Returns or exchanges are accepted only in the case of initial defects caused during manufacturing.
MOZAMBIQUE provides a 5-year warranty for products purchased directly through our website or from authorized sales partners. This warranty covers manufacturing defects and parts failures under normal use.
Shipping Carrier: FedEx
Shipping fees can be confirmed at checkout.
Customs duties and import taxes are not included in the product price. They are to be paid by the customer to the carrier upon delivery.
Pre-order items will be shipped according to the delivery schedule provided. For items in stock, we will ship within 2 business days.
・Shipping within Japan
【Shipping carriers】
Yamato Transport（TA-Q-BIN, Nekopos）or Japan Post（Yu-Pack, Click Post）
【Shipping time】
Except for pre-order items, orders will be shipped within 2 business days.
Delivery times are subject to the schedules set by each shipping carrier.
・International shipping
【Shipping carrier】
FedEx
【Shipping time】
Except for pre-order items, orders will be shipped within 2 business days.
【Customs duties and import taxes】
Customs duties and import taxes are not included in the product price.
Please note that these charges may be billed upon arrival.
Japanese taxes are not included in the product price.